Meeting new clients and interacting with people in different walks of life is a casual occurrence in the business world. This is why leaving a first impression when meeting other people is vital in any dealings that you may face. In line with this, are rules and regulations that direct people to practice business etiquette.
One of the most common forms of business etiquette upon meeting an important client or customer? It is the value of introducing people to others. This may seem irrelevant because its importance is often overlooked. However, chances are, the people that you introduce to each other will feel a sense of gratitude for your respect.
Offering your hand or giving a firm handshake is also pertinent to any business endeavor. It shows that you see the other person as an individual to be acquainted with. These non-verbal actions reflect more of one’s personality, hence letting people feel know that you value them.
Listen and Don’t Interrupt
In addition, listening carefully to any conversations with people we just met should also be practiced. This goes without saying that waiting for the other person to finish speaking is an act of respect. This may be an obvious rule but some people often forget that this is crucial. You can be pretty enthusiastic and passionate about what you want to convey but be careful not to interrupt others while they are talking in order to avoid grave misunderstandings.
Informing the Person of Your Arrival
Another good business etiquette is to write a letter to a company or institution that you are planning to visit beforehand. To make sure you give them time to prepare for your arrival. What to do if the person that you want to talk to is constantly busy? You can schedule an appointment first by contacting his or her secretary. Moreover, barging into a person’s office unannounced is informal and may even be perceived as disrespectful to some.
Pick Your Topics With Caution
Additionally, when speaking to some business clients, you can’t help but initiate conversations with them. That said, when using topics for icebreakers it is prudent to avoid discussions about politics and religion. These topics may invoke contrasting ideologies or beliefs between parties. In order to avoid such arguments, you can have small conversations about their interests or preferences. Having good business etiquette when meeting with customers or dealing with clients, not only provides an advantage for you but it can also herald the start of a friendly correspondence.